Termination of Cooperation (Offboarding)
1. Company Offboarding
General Provisions
A Company (whether acting as an End User (Issuer) or End User (Investor)) reserves the right to request the termination of its account and participation on the DEUSS platform. To maintain legal certainty, regulatory compliance, and system integrity, company offboarding is strictly governed through automated system verification, legal validation, and cross-partner coordination.
Prerequisites for Approval
A Company’s request for account deletion is processed and set to pending status exclusively when all of the following conditions are met simultaneously:
- Absence of Active Bond Liabilities & Obligations:
- Issuers: Must have no active bond series, ongoing coupon payments, or outstanding debt obligations to platform investors.
- Investors: Must hold a zero balance across all managed bond token wallets.
- Absence of Legal & Regulatory Impediments:
- The company must not be involved in active insolvency proceedings.
- The company must not be subject to ongoing lawsuits, disputes, or regulatory investigations requiring data preservation.
- Full Financial Settlement:
- All outstanding platform usage fees, transaction charges, and cash balances must be fully reconciled and settled with DEUSS Backoffice and the designated PSP.
Deletion & Retention Workflow
The following sequence details the initiation, automated verification, and coordinated suspension process.
Account Lifecycle & Retention States
To track the archiving requirements mandated by financial regulation (MiFID II / AML), the system uses the following state lifecycle. If an authorized representative logs back into the account while it is PENDING, the deletion is automatically reversed.
2. Partner Offboarding
General Provisions
A Partner (such as a licensed Broker Admin, Validator Authority, PSP, or Data Provider) reserves the right to request account termination and platform offboarding. Successful offboarding requires strict fulfillment of all operational and regulatory prerequisite conditions.
Prerequisites for Approval
A Partner’s termination request will be approved exclusively if all of the following requirements are satisfied as of the request submission date:
- Zero Active Client Base: The Partner must have no active client accounts linked to its profile. Pre-existing clients must be transferred or resolved.
- Settlement of Financial Balances: All mutual financial liabilities, unpaid fees, and receivables must be fully cleared. Platform balance must equal exactly EUR 0.
- Settlement of Asset Accounts: The Partner must not hold any securities or bond assets in platform-managed custody accounts.
- Clean Regulatory & Legal Status: The Partner must not be under active regulatory suspension, investigation, or ongoing litigation.